Refund and Returns Policy
Every CJ’s Truck Beds bed is hand-inspected before it ships. Large items can still be damaged in transit, so this page explains what to do and what we cover.
1. Inspect your delivery
Check the crate and the bed as soon as they arrive. Where possible, note any visible damage on the carrier’s delivery receipt before signing, and photograph the crate from every side before opening it.
2. Report damage within 7 days
Contact us within 7 days of delivery with your order number, delivery date, carrier and tracking number, a short description, and clear photos of the crate and each damaged area. Keep the bed, crate and all packaging until we give you instructions. Please do not repair, modify or ship the bed back before we confirm the return.
3. Return in the original crate
Once your claim is approved, we will send return instructions. The bed must be returned in its original shipping crate using the method we approve.
4. What we cover
- The cost of returning the bed for an approved damage claim
- Any related transaction charges
- A refund of the eligible purchase cost, to your original payment method
Refunds are issued within 48 hours after the returned bed and crate are inspected. Your bank may need extra time to post the credit.
What is not covered
Damage after delivery, during unloading or installation, from modification (drilling, cutting, welding, repainting), misuse, or normal cosmetic variation that does not affect fit or function. Reports made after 7 days may be declined or need extra review. Contact us anyway and we will look at each case.
Contact us
CJ’s Truck Beds
1574 SE South Niemeyer Cir
Port St. Lucie, FL 34952
Orders: order@truckbeds.shop
General: cjtruckbeds@icloud.com
Phone: (772) 203-3918